Very Patient Customer Service Rep 30513 Fatima Customer Service Rep Fatima (30513) was very patient with me when I could not hear her as she was trying to help me get my account transferred from AT&T to LycaMobile. I am partially deaf, and I could not hear some of the words Fatima was saying. I also did not remember something that a previous customer service rep had done, and that caused me to misunderstand some of what Fatima was trying to tell me. I am thankful Fatima is very patient and kind. Thank you, LycaMobile, for hiring good people.

Customer service from kindergarten The customer service is terrible. I had a (personal opinion) very easy question towards them and even for the 4th call they were not able to provide me the needed information - I heard 4 different versions why they could not help me and for the the last time I haven’t got any explanation. Also their response time is ridiculous, took them 4 days to reply - also without the needed details. If the plan wouldn’t have been good they provided I would give 1 star…

Early Days I had to talk to three people after much hanging on before I was put through to Quen on extension 30181 who was patient, knowledgeable and helpful. As a newcomer to Lyca Mobile I can only wait and see how they perform before commenting on the company............

OMAR,ID:30711 OMAR,ID:30711, he has very good service. he speak very clear and teach me how to do outomatic recharge online. he is very professional for his work . I am very satisfaction to him .So Igive him five stars.

Excellent both affordability and reliability. It is very affordable and reliable. I had an opportunity to talk with a person named Mr. VIN, emp#30092, who resolved my issue, which I struggled with, switching from Xfinity to Lyca in a very professional and friendly manner. Thank you!