Mourad Bassou
GBI had the best customer service ever I had the best customer service ever Very nice and very patient representative His name is omar and his number is 30711 I’ve been with lycamobile for a long time I’ve never had such a good service Thank you
Ajournie Alexander
GBThis Has been the WORST EXPERIENCE This Has been the WORST EXPERIENCE . The customer service is such nasty work . I pray this company closes soon ! They will not let me transfer my number to a different company and the data/internet sucks ! I’ve reported them to each and every Bureau/company that I could’ve ! I never write review (Negative ones anyway) just know that I’m PISSED. And please don’t come under my review with an automated BS answer . May that company get what they deserve .
Momota
GBInadequate and useless service I have purchased a ESIM with a plan on 21st April 2024, did all the proceedings to transfer my previous number from Mint mobile to Lycamobile. Then while I was scanning the QR code with one of your associates from helpline, she gave me wrong guidelines that hampered the settings of my mobile. After scanning the QR code, cellular network was working but my mobile data was not working. After 30 minutes of trying me and your associate failed and so she told me to delete the sim and she put up a request for a new QR code with the same number. Since then I have been waiting for a QR code and regularly calling your helpline for response but I cannot find any solution. I am out of any mobile network since last 3 days.
sharat
GBAbdellatef, customer service person good Called Lycamobile customer service for couple of issues I was having since morning today. Mr. Abdellatef helped me resolve all the issues by explaining me the details and walked me through steps to resolve one issue, escalated another issue to the team after speaking to his manager. He has patience and delijence. I was upset with lyca issues but tech support person made me comfortable and resolved the issues. Thank you Abdellatef
Nar Rayamajhi
GBExcellent both affordability and reliability. It is very affordable and reliable. I had an opportunity to talk with a person named Mr. VIN, emp#30092, who resolved my issue, which I struggled with, switching from Xfinity to Lyca in a very professional and friendly manner. Thank you!