Smokarita Vape & Electronics
GBOmar ( #30711) my best customer service… Omar ( #30711) my best customer service rep he helped me alot w my internet connection and sim card set up i would love to leave him 50,000 stars Thanks lyca to have people like omar works to help your customers .
Said Tibari
MAOmar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…
Jennifer
GBOMAR,ID:30711 OMAR,ID:30711, he has very good service. he speak very clear and teach me how to do outomatic recharge online. he is very professional for his work . I am very satisfaction to him .So Igive him five stars.
Selva
GBLycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?
varun
GBAbdellatif Abdellatif, you are amazing, you gave me the best solution , i was in need of help and you gave the cheapest and best option. Thanks lyka mobile and Abdellatif once again. i recommend it to everyone.