This Has been the WORST EXPERIENCE This Has been the WORST EXPERIENCE . The customer service is such nasty work . I pray this company closes soon ! They will not let me transfer my number to a different company and the data/internet sucks ! I’ve reported them to each and every Bureau/company that I could’ve ! I never write review (Negative ones anyway) just know that I’m PISSED. And please don’t come under my review with an automated BS answer . May that company get what they deserve .

I like to thank the lycamobile for hiring good people on the customer service I like to thank the lycamobile for the good rate and also good customer service. Today I had a good experience with customer service. The guy was helpful and professional. THANK you Aymane (ID 30722). For being passionate with all questions I had .

Lycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?

Very Patient Customer Service Rep 30513 Fatima Customer Service Rep Fatima (30513) was very patient with me when I could not hear her as she was trying to help me get my account transferred from AT&T to LycaMobile. I am partially deaf, and I could not hear some of the words Fatima was saying. I also did not remember something that a previous customer service rep had done, and that caused me to misunderstand some of what Fatima was trying to tell me. I am thankful Fatima is very patient and kind. Thank you, LycaMobile, for hiring good people.

Nizar was of a great help Nizar was of a great help. He helped me address my query with meticulous detail and did a wonderful throughout my call. What a brilliant guy. Thankyou to him for assisting me. Kudos to his good work