David Cohen
GBBIBI is the best representative of your company If only EVERY representative was as CARING and THOUGHTFUL, not to mention PATIENT as BIBI, our world would be a better place. She kept me calm and walked me through every stage to make sure I was protected and understood all my options. I'm forever grateful to this amazing person. Thank you, Bibi.
Kim Aubel
GBIdentity Guard gets an A+ I can't say enough positive things about my interaction with the Identify Guard team. I interacted with the team that handles the initial call as well as the Alerts & Restoration Department. Both Alex and Jeff were so professional and helpful. They walked me through everything and were with me every step of the way, including speaking with the outside company that was the reason for the alert. They helped me understand options and offered excellent assistance. I am so happy I chose Identify Guard!
D N
GBI really appreciate Ms. Mary and specially Ms. Judith for the great customer service!ervice I really appreciate Ms. Mary and Ms. Judith for their very professional service in answering my questions regarding Identity Guard's plans. They made me have a lot more confidence in upgrade my plan with Identity Guard. Many Thanks To Ms. Mary and Judith for your outstanding services! Best regards, Dang Nguyen
Glenn
GBSuccessful and Patient Tech Support My install of the VPN and anti-virus triggered error messages about C++ and other missing files. I can't explain it fully because it involves missing files with the Windows install. But Patrik was very patient and knowledgeable and got me to delete the right files and eventually got the Identity Guard install to work fine. He explained clearly what was missing and what needed to be done and why and led me through it smoothly. I learned something about computers and got the program installed properly. Excellent work on his part!
Linda
GBIt’s terrible to be a victim of… It’s terrible to be a victim of identity theft but Identity Guard alerted me and made calls with me until all parties started their investigations. They will stay with me during this process to make sure I am not harmed. If you are unprotected, might I suggest you get started with them