S C
GBExcellent Customer Service Jannice was very personable and a delight to talk to. She showed me how to use my system for new clients. I called slightly panicked because I am not tech savvy and I didn't use the system before. But, I hung up excited to share Hearth financing with my client. I know what to do, how to use it with our current CRM numbers and, sync invoices with our Quickbooks. Thank you Janice.
Myra
GBShe was so helpful and stayed on the… Janice was so helpful and stayed on the line and walked me through the process when she could have hung up. Thanks for hanging in there with me. Appreciated the conversation this morning.
Scott Ulm
GBWonderfully helpful and cheerful Wonderfully helpful and cheerful. Give her a raise even though she has an Apple phone
Anne Sayre
GBHearth very helpful! Kailin was very helpful in getting me familiar with invoicing through Hearth. She assisted me and I sent out our first invoice! Kailin is an excellent teacher!
Kiya J
GBJannice is amazing!! Jannice is amazing!!! She was extremely knowledgeable with options that I can provide to one of customers when they were having issues finding financing for their project with us. She went above and beyond with making sure I had multiple solutions to present and even made me laugh with her bubbly personality and jokes! Our company strives to provide 5-star service to our plumbing and HVAC customers, so it is amazing to receive 5-star service from one of our partners. I mentioned this to her, but my phone call with Jannice was one of the best customer service experiences I've ever had. Thank you for all your help!