From 1 star to 5 This is a re-review. After having some technical issues, Alex at tech support did a great job assisting me with a software conflict, now everything works great. Thank you Alex

I am leary of remote control on my… I am leary of remote control on my laptop but you folks seem to be trustworthy, loyal, etc. All seems to be well and I look forward working with the TS32.

I was apprehensive about the safety of… I was apprehensive about the safety of approaching my laptop issue through Outbyte so I took the risk. Pleasantly surprised that I got swift action from the chat line -Simon was incredibly efficient and simply took over my screen. After much jiggery pokery and amazing skill I am now able to work. Many thanks Simon - utter genius.

This program NEVER fixed my problems This program NEVER fixed my problems, it just created a lot of them. I swear this program thinks EVERYTHING is malware and treats them as such. It never fixedf what I wanted to fix and has made some of my other programs unusable. Use this at your own risk. It's not worth what they charge for it.

No sound in or out A newly-bought PC was, after some days of trouble-free operation, showing no speakers/microphone installed, though they were. Very frustrating since I use Zoom regularly. Simon and Nick (I think) must have spent a good hour between them working on the innards of my machine to solve the problem. I'm so grateful for their patience and expertise. Thank you!