I am leary of remote control on my… I am leary of remote control on my laptop but you folks seem to be trustworthy, loyal, etc. All seems to be well and I look forward working with the TS32.

I was trying to figure out how to load… I was trying to figure out how to load a scanner on my computer when I noticed this ad in the corner. I was skeptical at first but the young man was very nice and it only took him 10 minutes to fix the problem. Most importantly, he was very nice.

NO NO NO Does nothing but scan and then pop ups… Does nothing but scan and then pop ups continually trying to sell it's sister product to remove the issues. Not what they advertised, does nothing to fix. Windows can perform the same scans for free, it advertises that it repairs and fixes and does not unless you "add on" that product separately. Scammers. The chat bot is always there to remind you to purchase the "fix" not transparent at all. Did nothing but tell me the scan founds these items wrong an d dangerous. Windows Defender is the same, for free. Find something else that is an all inclusive package as there are many available. Affiliated with Avmor, skip them and get a reputable company that is upfront. Also, make sure to cancel prior to 90 days.

No sound in or out A newly-bought PC was, after some days of trouble-free operation, showing no speakers/microphone installed, though they were. Very frustrating since I use Zoom regularly. Simon and Nick (I think) must have spent a good hour between them working on the innards of my machine to solve the problem. I'm so grateful for their patience and expertise. Thank you!

Re Agent Simon Re Agent Simon - Impressive & highly professional. Much patience & helpfulness shown throughout the proceedings At age 84 in my case - great tolerance shown in response to my several requests & questions. Importantly, his technical solutions & outcomes exceeded my original expectations. Hope he e-mails me with his contact details if further help is Geoff Gammon (Ohio) ....sought over the next couple of weeks. Thanks again!