Very bad customer service Very bad customer service. I already mentioned 3 times that i am not satisfied and they scheduled a call with me and didn't show up. Not only they didn't show up but also asked me to advise on the availability for another day as if it's normal to schedule a call and delay it to another time. The customer service team is clearly not trained at all and doesn't understand anything about bokun system.

Constantly not synced, Disgusting Customer Service Constantly not synced, it is so frustrating. You fix one thing and something else stop working, and it isn't even my fault. It's been 2 weeks I didn't do anything, I went to customer service several times, they did it on their own and after two weeks they still haven't figured out how to fix my syncing problem, while loads of ratesof my products aren't bookable and I'm losing thousands of euros in reservation. I even scheduled a call and no one ever called me back, they apologize, apologize but then at the end no one does anything, while I'm paying the premium, I'll most likely change software, unbelievable .

Bokun staff is excellent Bokun staff really takes into consideration what agents want and need. They are always helpful and try to fix whatever comes on their desk as soon as possible.

TOP TEAM The BOKUN platform has been our choice of provider since the beginning of our operations in 2012. We grew together in these last 10 years and our experience has always been rated five stars. From the conveniences offered by the platform to the top service provided by the support team. We are very happy with the relationship.

User Friendly and Cost Effective We have tested different tour bookinging softwares and Bokun stands out as the most user friendly, practical and cost effective platform.We are thrilled to use it.We Highly recommend it.