4 year user says tenantcloud is great! We have been using Tenantcloud since 2019. Our favorite feature is that it allows a smooth online experience for our tenants to apply, pay, sign, and do everything they need to do without the hassle of mail or checks. It gives us an easy way to set up recurring transactions and to bill our tenants for various fees. While there have been bugs or questions a few times, the helpdesk has been very responsive.

It works but then it doesn't It works but then it doesn't. There are a lot of unresolved bugs and issues that they say they are working on but they never get fixed. I've been using the software two years now and haven't seen a single improvement. They've only ever increased the monthly price and fees for payments and credit checks. I bring this stuff up and they blow me off with a canned response. Pass on this one. It's dieing a slow death. They're just milking it's final pennies and making zero investment in improvements or known issues.

3 years with TenantCloud We have been using TenantCloud for over 3 years now and have had a great experience with it. TenantCloud helps us keep everything organized and keeps our tenants on the know by automatically sending them rent payment reminders and letting the tenants and us comunicate within the platform and let's them send maintenence requests and rent payment as well. It's also very helpful by providing us local services/vendors for maintenence requests and allowing us to keep records of everything for tax purposes. It's a one stop shop and we highly recommend it.

I signed up to pay my rent and got… I signed up to pay my rent and got confirmation so I could do AutoPay. Then my landlord calls and no rent received 14 days later go into tenant cloud and shows no account. I don’t inderstand why you reveal and have access to all bank accounts cds everything financial from my bank. This is not right. What happens to signing up and verifying bank account for rent and not giving tenant cloud everything financial. I have Aplus credit score no defaults. I will have to write check every month making more work for my landlord.

Incredible platform This platform has been everything I could ever need. When I’m unsure about something, or lost, the help team is absolutely incredible. I can navigate the site easily as a landlord, and am able to manage my properties with ease!