Everything went exactly as expected Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (so not fast, but well under the 14 business days they ask you to wait). I've used them in the past with the same good experience, and I won't hesitate to do so in the future.

My exchange was finalized on September… My exchange was finalized on September 15,2020 and then they changed it to October 2,2020. Today is October 16,2020 and still did not receive my payment. I am done with MaxBack !!!!!! After my initial review, Doris, from customer service contacted me and explained what the problem was and why it took so long for my payment to arrive. So, I am changing my rating to 5 stars. Would recommend MaxBack and will do business with them again.

Reduction and Fabrication After reading many reviews on other people's experiences having their quote lowered, all have in common as soon as they receive it there's something wrong with it. Because they have to "inspect" it. Takes weeks for them to respond and no confirmation emails are sent. Maybe create a feature to send pictures before wasting everyone's time. Moral, sell else where. YOU can choose your own quote. Update: Finally received my phone back but not to my surprise something is there that wasn't there before it was shipped. Sucks for them I know how to fix it. Thanks.

Highly recommend I have been using Maxback for a few years now and they are wonderful! For me they have paid out more money then other companies offer. They have a good turnaround in checking your items as well as with the payment. Also, they have a great costumer service which I had the pleasure of speaking with when I forgot to deactivate find my phone. A bit embarrassing, they were extremely understanding considering they send you all the steps several times and in bold letters. I would highly recommend!

I love Maxback I love Maxback! I used to sell all my iPhone's on eBay going back to the very first 2G iPhone. I really got sick of scammers and the ridiculous fees eBay took out for selling devices. I did alot of searching and found Maxback was much better that competitors like Gazelle, etc... as they always had a bonus coupon code available and always paid out the highest amounts. They also have fantastic customer service as I was awaiting my new iPhone, they extended my quote date so I did not have to send back my phone before I received the new one. Highly recommended, do not hesitate to get a quote from Maxback.