This is my second time using MAXBACK. After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was selling to MAXBACK. The clock was ticking on the 30 day offer but fortunately my new watch arrived in time and I boxed up and mailed the watch in the next day. It took six days from mailing the watch until MAXBACK received it and confirmed the offer. The whole process from start to finish was quick and easy.

Maxback was so easy to deal with Maxback was so easy to deal with. They sent me the label so I didn't have to pay shipping. I said my two-yr.-old Pixel 2 (64 GB) was in excellent condition and they gave me the excellent price which was double what I would have gotten with Verizon. They didn't question anything about the condition and the money was transferred to my Paypal account. I wouldn't hesitate to do business with them again.

Mixed Results Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Verizon and that condition was much worse than I estimated. OK, unlocked should be slightly better than locked and perhaps I wasn't good at determining whether scratches were worse than normal wear and tear. But the amount they offered was significantly below what they were offering online if I had assessed the condition at the lower category they were saying it fell in. BUT they were really efficient in sending it back when I declined their offer which I appreciated! BTW- ended up sending the phone elsewhere and got a lot more for it.

Top dollar for my samsung galaxy I got top dollar for my samsung galaxy phone. it was fast and convenient. I just printed off the prepaid label, packaged up the phone and charger and mailed it. A few days later I had my offer. As soon as I accepted it, the money went into my PayPal account. I would highly recommend this company!

Reduction and Fabrication After reading many reviews on other people's experiences having their quote lowered, all have in common as soon as they receive it there's something wrong with it. Because they have to "inspect" it. Takes weeks for them to respond and no confirmation emails are sent. Maybe create a feature to send pictures before wasting everyone's time. Moral, sell else where. YOU can choose your own quote. Update: Finally received my phone back but not to my surprise something is there that wasn't there before it was shipped. Sucks for them I know how to fix it. Thanks.