It was a good experience It was a good experience. The only issue I had was paying for it twice. My card was charged twice. It was credited twice as well until I finally had to call and give my payment over the phone. That side of their website seems a bit glitchy, but everything else was really easy and the instructions were fantastic. The impressions also were really easy so overall very happy. I have not started treatment so I can’t comment on that yet.

The byte clinical support team have… The byte clinical support team have been kind, informative, and helpful. I am excited to get my process started.

Wow! 5 star service! Wow! The professionalism of Byte exceeds my expectations! The package arrived today and it is superb. Everything is neatly packed - the aligners come in a sliding box for storage, and I really appreciate the accessories such as the whitening foam and the HyperByte. It really feels very personable, like a VIP aligner treatment. You can tell this company really went above and beyond to bring value to its customers with 5 star service. I'm excited to go through the process and see the outcome.

Terrible, Terrible service I approved my treatment plan, then they completely ghosted me. Customer service line isn't answered (I literally waited an hour one day), advisor doesn't answer their phone, respond to text messages, or reply to emails. I'm honestly not sure anyone actually works there. It's been 3 months of this.

So far so good So far so good! Answered all my questions, and concerns. Was very prompt in responses when I needed help. I’m excited to get started!