Helpful customer service, pushy system generated emails. Every person who contacted me made this great so far. They are 5 star. My comment & rating is for the IT department or whoever sets the email system for the company. The system itself needs a patch on it to NOT email for reviews until the products actually arrive. I’ve been getting requests to review the products that aren’t even made yet!

Great product The only disadvantage is not going to a physical location but it's also a big reason why I decided on using byte. I need very little adjustments but I'm happy with my smile.

Wow! 5 star service! Wow! The professionalism of Byte exceeds my expectations! The package arrived today and it is superb. Everything is neatly packed - the aligners come in a sliding box for storage, and I really appreciate the accessories such as the whitening foam and the HyperByte. It really feels very personable, like a VIP aligner treatment. You can tell this company really went above and beyond to bring value to its customers with 5 star service. I'm excited to go through the process and see the outcome.

It was a good experience It was a good experience. The only issue I had was paying for it twice. My card was charged twice. It was credited twice as well until I finally had to call and give my payment over the phone. That side of their website seems a bit glitchy, but everything else was really easy and the instructions were fantastic. The impressions also were really easy so overall very happy. I have not started treatment so I can’t comment on that yet.

Great customer service that is with you… Great customer service that is with you every step of the way! Makes you feel comfortable and excited about your Byte journey. Highly recommend.