DO NOT USE JIVE/Go to connect DO NOT USE JIVE/Go to connect. They are the worst and then when you try and cancel it is a nightmare. I've literally called in 4 times to try and cancel and every time it goes to "resolutions" I go to a voicemail. Trust me... DO NOT USE THESE GUYS.

We moved over to Jive 4 months ago We moved over to Jive 4 months ago. From and admin perspective the system is intuitive and their customer service team is great. They were the most cost effective option for our business and a definite upgrade from our former provider. The mobile app is nice and since we're a google shop the chrome extension is great. This would be a 5 star review however our phones did go down once, however Jive fixed the issue quick and our phones were back up in less than an hour.

Pretty Solid Service I've had a few excellent customer service calls with Jive. Our needs for the Jive system are relatively simple, so I can't speak to some of the robust functionality offerings. I feel like we pay a very fair price for the service we receive. The admin portal is pretty solid - it could be a bit more intuitive, but the knowledge base/help center is helpful when you need to connect the dots. Overall, a pretty solid tool.

Great Bundle Product Good Company, great product phone and Go to Meeting bundle. Pricing could be a little more competitive.

My Experience with Jive Communications … My Experience with Jive Communications has been positive. We have used them for 9 or 10 years and have had very few issues. This is saying a lot considering this is a claims office and the entire business is on the phones. Whenever there is an issue or question they are quick to address and answer your questions or get things back up. Thanks Jive for being there!