Huge cost savings with many more features We moved from an Avaya pbx and we were able to save over 70% of the existing cost of our PRI and associated costs. We have new Yealink phones which the voice quality is actually better than the Avaya phones. Our conference phone can be connected to anyone's cell phone so we can take it to events outside the office. The GoToMeeting video capabilities is going to help us expand our service offering. The ability to email to fax is awesome! This purchase recommendation really made me look good.

Not an appropriate mode of… Not an appropriate mode of communication for a small business operating off the mobile app. Service was terrible, phone calls always cut out and/or dropped completely. The app is not user friendly. I'm giving it 3 stars instead of 2 because the customer service was great. Everyone we worked with for customer service was always extremely kind and diligent. They always solved every problem they could, and explained things very well. We are just unhappy with the core functioning of the app, which is not something the customer service/training techs could fix.

DO NOT USE JIVE/Go to connect DO NOT USE JIVE/Go to connect. They are the worst and then when you try and cancel it is a nightmare. I've literally called in 4 times to try and cancel and every time it goes to "resolutions" I go to a voicemail. Trust me... DO NOT USE THESE GUYS.

Great Service & Price! Jive has been very accommodating to the changing needs of our small business. We like being able to log into our account & get information or change what we need to. We also like that they send us regular communications via email. The service Jive offers would be very hard to beat for the price & convenience they bring to meeting our needs.

We've have had a couple weird issues We've have had a couple weird issues, like the phones ringing but none of the extensions could pickup, and lines blinking on hold but the line couldn't be picked up. Also, sometimes more than one caller are on a single line, making it difficult to pick up the call you want. Better than Ring Central, and waaay better than Vonage.