I ordered the Grounding Mat and it… I ordered the Grounding Mat and it arrived without the necessary plug, so was useless! Reading so many negative reviews on here concerning their Customer Service I was doubtful as to what response my emails would bring, so sent 2 emails and posted my concerns on their Face Book page. To their credit I had an email response and a private message the very next morning, confirming they were dispatching the necessary plug to me. Recieved dispatch notification 24hrs later... Credit where credits due...my experience with GroundingWell's customer service is spot on. Would have been an even better experience if the plug had been included in the first place!

Defective product Didn't realize this was from China. Used it for a few days anyway and didn't notice any difference like the reviews claim. Thought I should move it to a different outlet and the plug wouldn't come out. It ended up breaking and now I have to also replace the outlet as the plug is stuck. Asked customer service for a refund and they said no. You should spend more money on an actual grounding sheet not this one.

Never got my order Never got my order. Never contacted me. Send several emails to resolve the issue. Never heard back from them. They are quickly to charge you, but when you have a problem with your order, they disappear. Very disappointing and dishonest. Don’t buy from this company. SCAM…

I'm getting the run around I'm getting the run around. They even sent me picture delivering it to the wrong address. I've replied twice when asked if I'd like a reship, I've replied yes. I will be reporting this to the BBB.

Ive suffered chronic insomina for… Ive suffered chronic insomina for years. The Grounding Mat has enabled me to get a great night sleep almost immediately. I'm a grateful customer!