My staff and parents both love the user… My staff and parents both love the user friendly apps & our communication between everyone is much improved. As owner/director it's reports make my job much easier. Do wish they would add a shareable menu feature!

It has definitely done a lot to update… It has definitely done a lot to update our check in system and payments. The parents are liking it alot with the updates but still trying to work out the kinks between working between the two locations. Communication is a little slow when needed questions answered.

The Greenwood Preschool love Bright Wheel As a parent and preschool owner, I highly recommend BW to any child care facility ! It grealt improve the parent teacher communication , either for the younger group of children ( infant/ Young Toddler ) or older classes in terms of academic activities. The app itself is simple and straight forward . Our school did a soft launch for 2 weeks and 90% teachers have no problem using it on daily basis.

Confident I am more and more comfortable with Brightwheel. I am a premium client and have been for 6 months. My difference between giving 3 stars instead of 4 is while, you can email questions/ask for help, sometimes you need to speak live to BW. I do wish that reaching out live was more available. Yesterday, I had my first call and after 20 minutes I had many issues answered and I felt so much more confident in using BW...and since I feel more confident it will benefit my business tremendously!

Brightwheel- ups and downs Brightwheel has many great features that are “parent facing” such as real time communication, activity updates and photos. However, on the office/billing side, their platform is underwhelming. There are minimal reports available, especially in deposits/invoices. When searching for a child or parent, you start typing in the name, then click on the child you want in the drop down, then click “apply” then click on the specific child again- its tedious and redundant. I’m looking forward to the promised new billing platform hopefully it’ll work out some kinks.