I really enjoy using brightwheel I really enjoy using brightwheel. It is easy to figure out. If any questions or concerns arise, their support team is excellent at guiding you through any issues and answering any questions. There are some improvements I would like to see with the website, but they are minimal and won’t stop our center from using it. There are improvements happening all the time and the support you receive from the time you sign up is phenomenal.

It has been a challenge navigating the… It has been a challenge navigating the billing portion. Some of my parents have not been able to sign up. Making edits/ corrections doesn't work for parent info. I would like to choose what my assistant Director sees/ has access to when I give admin privleges. But I do like the layout so I gave 3 stars.

Our after school and summer programs… Our after school and summer programs have been using bright wheel and we love it. Parents can be alerted of their kids activities as they are completing them. The program also makes it easy to contact parents in any incident as well as generate detailed reports.

Great innovation to our preschool ! Our school has been using BW basic account for the past two years for check in and check out only. Recently we have upgraded to the premium account less than a month and we are loving it ! All the parents are super happy with real time update and the teachers receive smooth effective communication with parents fast without any delay ! It greatly reduce the management/office administrative work load! highly recommend!

Start up has had some problems Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get invited but no code/passed to log into the sight. Or couldn’t access multiple children. Maybe a trouble shooting training