Our after school and summer programs… Our after school and summer programs have been using bright wheel and we love it. Parents can be alerted of their kids activities as they are completing them. The program also makes it easy to contact parents in any incident as well as generate detailed reports.

The App has room to grow! The App seemed very user friendly at first, but using it daily now I find it frustrating. There are many things I would like to be able to do that I can't, like toggle between children and or families without having to go back to the student tab or family tab. Billing would be so much easier if I could also toggle between accounts, as well as make changes that occur immediately instead of waiting for the next month to show. I would also like to be able to take credit cards from third party without the hassle of making them a parent and then taking them off. I didn't go back to Tadpoles because I wanted a system that was capable of the billing portion as well as attendance, pictures, and lesson planning.

It has been a challenge navigating the… It has been a challenge navigating the billing portion. Some of my parents have not been able to sign up. Making edits/ corrections doesn't work for parent info. I would like to choose what my assistant Director sees/ has access to when I give admin privleges. But I do like the layout so I gave 3 stars.

Start up has had some problems Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get invited but no code/passed to log into the sight. Or couldn’t access multiple children. Maybe a trouble shooting training

Brightwheel has been a great resource… Brightwheel has been a great resource for our preschool. Parents and teachers really enjoy all of the features the app has to offer. Brightwheel is always making improvements. They could improve some billing features. However, compared to other billing programs it's extremely convenient and easy.