Awful Treatment I reached out to their sales team numerous times. The first time I received a response asking how many users were in my company. When I told them 23 they stopped replying. I was looking to switch us over from LastPass and it was evident that we weren't a large enough client for them to even get a response. We then contacted a competitor, received a reply within two hours, and had three calls with them to answer our questions and help us transition over. Beyond disappointed by their treatment.

This is probably one of the best… This is probably one of the best password managers in the market. Open source, online or offline, your choice, self host or host on their servers, low price for premium. The app has a nice and simple to use UI and security seems acceptable with proper end-to-end encryption. Lot's of features and additional fields, customizable without getting disorganized. Available on most platforms, including phones and a pretty good browser plugin.

The best password manager The best password manager

Extremely bad user experience after… Extremely bad user experience after newest update requiring previously unassigned items to be assigned. It looks like bitwarden is majorly pushing towards becoming an enterprise application and wishes to move away from serving consumers.

Extremely bad user experience A year ago Bitwarden rolled out an update that made their desktop client unusable on Windows 7 machines. While one may argue this is a rather old setup, to instantaneously, without a warning, deny users access to their password is a poor business practice. A solution was shortly found - to use an older version of Bitwarden Portable. It worked fine for over a year, until today I discovered that their firewall blacklisted my IP address thus locking me out. This is just outrageous and undermines trust in the product. Paying customers must not be treated like that. I don't even know what to add here.