Brad S.
GBBestpass Customer Service is Second to None I work with multiple tolling partners, and in my experience, Bestpass has always had the best service. They take the time to understand the question and answer it thoughtfully; no generic replies or responses that only half answer the question. After they close each customer service case, they send a survey, and I've never answered anything less than a perfect 10. It would be great if all companies were like this.
Deborah Stoner
GBVery pleased with BestPass! We've had BestPass for years. Great toll discounts and a detailed invoice sent directly to our carrier for exempt miles on the NY Thruway. Excellent customer service from the nicest people!
Kamil Piskor
GBBe very careful with these crooks Be very careful with these crooks, they will charge you for a tolls that you never passed, and then blame someone at your company that it is your fault because someone stole a device and used it on your account! They owe us $7,000 and won't even respond to emails or phone calls!!!
kamm cannon
GBBeen using Bestpass for about two years… Been using Bestpass for about two years and it there is nothing bad you can say about him Mr. Customer Service is top-notch they answer their felt quickly when you need something and you never on hold, for that matter you really don’t need to call them anyway. They take care of everything with free pass waystation bypass it’s all simple and easy and cost-effective
Teresa
GBNo standing in line for us! We love using Bestpass and not having to stand in line on any of the toll roads. If definitely beats having to stress about having the right amount of cash on hand. We recently noted a problem and promptly called their customer service where we were informed that OHio and Indiana were upgrading their systems and the problem we had was their problem and not ours. I’m very thankful for this service!