Bestpass

500 New Karner Rd, 12205, Albany, United States
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3.90
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

5.00%

1

20.00%
About Bestpass

Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all shapes and sizes. We offer coast-to-coast toll coverage all under one account, giving you one bill and one point of contact for all your tolling needs. We also offer regional coverage. We have you covered wherever you travel. One of our tolling specialist can help you select the right toll passes for your fleet. We offer several transponders with different coverage options to help you uncover discounts. We also help fleets minimize time spent creating and processing expense reports on toll, citations, and violations with our Bestpass portal for fleets. The Bestpass portal gives you access to on-demand reporting for your fleet's toll charges by vehicle and helps you understand your bill. It's equipped with advanced analytics and business intelligence, which deliver insights into what routes are costing you the most. You can also set usage alerts to flag unauthorized use.

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Bethany
GB

Helpful Business Tool Bestpass has been such a helpful tool for our company! They make it easy to track our tolls, pay our tolls, and even dispute violations from New York's EZPass system. I go into our account at least once a month to make sure our transponders are working properly and toll charges are what they should be. Customer service is VERY helpful!

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Loran Hatfield
GB

Bestpass makes life easy Bestpass makes life easy with having multiple trucks. Drivers aren't required to carry cash and I get my receipts electronically. Between saving time, fuel, and driver hassle, their services are a no brainer for my fleet.

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Carmina Pinto
GB

Transporters devices are always working… Transporters devices are always working and make practical to pass through weight stations and Tolls. The online portal is very clear and helpful. I got a statement balance from Maryland that for some reason the cameras do not recognize my trailer and was charging me a penalty but talking to customer service about this issue not only solve the situation but talk in my favor with Transportation Maryland department to take away fee and also to not pay toll, which I did not expected!! I also like that I can see all trucks transactions/tolls/ over the country with accuracy.

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Josh
GB

Transponder works reliably Transponder works reliably, fees are reasonable and enough money is saved in tolls to make it worth while. Saves time too, since I dont have to keep track of due dates for toll payment or figure out where payment needs to go. I will say however, the required auto-pay can be inconvenient at times. I wish you could pick a date or day of week to have it withdrawal instead of it withdrawaling as soon as you account goes below threshold. Edit - Be advised, Bestpass will change your prepay amount when they deem fit and only let you know in their replenishment request. The courtesy of a phone call to discuss this would've been better.

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Beckz
GB

Listen to this Listen to this, oh your account was charged $220 instead of $20 but we are trying to resolve it and can't promise estimated time frame. This is one of many transaction I found as we are auditing all the charges currently.

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