Beckz
GBListen to this Listen to this, oh your account was charged $220 instead of $20 but we are trying to resolve it and can't promise estimated time frame. This is one of many transaction I found as we are auditing all the charges currently.
John
GBBestpass is the greatest Bestpass is the greatest. It works every time without fail. The customer service from setup to billing is unheard of in today’s world. I have never had a problem with Bestpass that wasn’t resolved in one call. I would recommend this service for anyone who expects quality and trouble free service.
Brad S.
GBBestpass Customer Service is Second to None I work with multiple tolling partners, and in my experience, Bestpass has always had the best service. They take the time to understand the question and answer it thoughtfully; no generic replies or responses that only half answer the question. After they close each customer service case, they send a survey, and I've never answered anything less than a perfect 10. It would be great if all companies were like this.
Carmina Pinto
GBTransporters devices are always working… Transporters devices are always working and make practical to pass through weight stations and Tolls. The online portal is very clear and helpful. I got a statement balance from Maryland that for some reason the cameras do not recognize my trailer and was charging me a penalty but talking to customer service about this issue not only solve the situation but talk in my favor with Transportation Maryland department to take away fee and also to not pay toll, which I did not expected!! I also like that I can see all trucks transactions/tolls/ over the country with accuracy.
Deborah Stoner
GBVery pleased with BestPass! We've had BestPass for years. Great toll discounts and a detailed invoice sent directly to our carrier for exempt miles on the NY Thruway. Excellent customer service from the nicest people!