One Cancellation...THEN an Ordeal One Cancellation...THEN an Ordeal . We had a home test scheduled for Wednesday, December 29th between 8 a.m. & 10 a.m. As 10 a.m. approached, we called them and they'd canceled the appointment without notifying us. Apparently the tester didn't want to travel to Sparta. Our niece had to reschedule her flight (she livea in Vancouver) to Monday, January 3rd. We had another home test scheduled that day between 8 a.m. & 10 a.m. At around 8:15 they called to tell us the yester came down with covid. We had to drive to Paramus NJ, about an hour east of us. We got there by 9:30 a.m. and tge testing was done by 10 a.m. We paid for the expedited test, with the test results promised to be sent out in "4 to 6 hours." We called all afternoon and at around 5:50 p.m. we were finally able to get the results. Yes, it was a tough time of year, with all the added restrictions, but this was a nightmare.

The service was excellent and fast The service was excellent. I booked an 8 am test she came 15 minutes early. A couple formalities a swap ( self administered) and i was done. Results back in under 4 hours. Delivered to my email in pdf format. So normal clinic say 1 - 3 days and we cant guarantee that!! If you need to travel use this service!!

You saved my trip You saved my trip! Very cooperative call center lady, quick response, quick results, professional nurse

Delayed. Wrong info. Invalid QR code. Didn’t provide the result for the same day order until the next day after I reached out to them. The sex info of us got mixed up (fixed after complaint). My name was miss spelled (didn’t get any updated report for this). QR code on the report doesn’t lead you to your result. Not even a website.

Excellent service and communication… Excellent service and communication from start to finish. Results back in 4 hours. Great service and I would highly recommend