Delayed. Wrong info. Invalid QR code. Didn’t provide the result for the same day order until the next day after I reached out to them. The sex info of us got mixed up (fixed after complaint). My name was miss spelled (didn’t get any updated report for this). QR code on the report doesn’t lead you to your result. Not even a website.

Navus Health was excellent Navus Health was excellent. The staff is very nice, they showed up on time to give my COVID test and sent reminders for my appointment for two days before. Results were given in the appropriate timeframe. VERY RELIABLE!

Great at-home service Nurse Kristie was super friendly and nice, she arrived on time and performed the test professionally. Overall it was a pleasant experience.

One Cancellation...THEN an Ordeal One Cancellation...THEN an Ordeal . We had a home test scheduled for Wednesday, December 29th between 8 a.m. & 10 a.m. As 10 a.m. approached, we called them and they'd canceled the appointment without notifying us. Apparently the tester didn't want to travel to Sparta. Our niece had to reschedule her flight (she livea in Vancouver) to Monday, January 3rd. We had another home test scheduled that day between 8 a.m. & 10 a.m. At around 8:15 they called to tell us the yester came down with covid. We had to drive to Paramus NJ, about an hour east of us. We got there by 9:30 a.m. and tge testing was done by 10 a.m. We paid for the expedited test, with the test results promised to be sent out in "4 to 6 hours." We called all afternoon and at around 5:50 p.m. we were finally able to get the results. Yes, it was a tough time of year, with all the added restrictions, but this was a nightmare.

Excellent Service The nurse arrived on time, friendly and professionnalisme in his work.