This company is a joke This company is a joke. Terrible products with even worse customer service reps. It took 12 business days to deliver and was advertised to arrive in 5 or less It is clear when you talk to them that they've spent a lot of effort into covering their bottoms. Do yourself a favor and steer clear. These are the only people selling this gimmicky trash for a reason.

I thought I loved this company but time told the real story Cheap build quality along with very unique and not universal pieces. If one thing breaks you have to buy their $80 attachment to resume normal schedule. The bowl attachment I got to replace my bubbler is useless. Air leaks and very harsh hit. After roughly $250 and only 1.5 months of use I’ve given up on this company… over priced along with cheap quality while making you buy from them only.

Met expectations The cooling chamber works well. The honeycomb slide helps keeping the burn balanced and avoids hard pulls. The delivery was on time with stated timeframe. My only critique is that the bong design doesn’t allow much space for inserting ice for an even cooler smoking experience.

Everything went good Everything went good. Ordering was simple. Tracking was good. And of course the FreezePipe arrived damage free and works as explained... Easy Freezy Hits!!!

Wrong piece initially and it seems like… Wrong piece initially and it seems like every time I pay for fast shipping there's more delays than if I ship normally. But they responded and sent the correct piece eventually. Regardless the pieces themselves are top tier and you won't get better quality elsewhere