Happy Customer Our sauna purchase from Sun Valley Saunas was easy and straightforward. Wes answered a question I had over email promptly. Their product availability and pricing is better than other companies. What I wanted was in stock, shipped quickly, and arrived in perfect condition. The packaging of the panels and attachment to the shipping pallet was very well done. We're extremely happy with our purchase and our sauna gets used almost everyday.

Overall a very good quality sauna Materials were sized accurately and easy to assemble. Installation instructions were easy to understand. Shipping pallet was broken when delivered which resulted in nonconsequential damage to one piece. Stickers used to identify parts were sometimes difficult to remove (suggest using a tab that doesn't have adhesive). Could have provided alternate assembly instructions and a modification to one part to allow placing the heater on either side of unit. Heating unit easily raises operating temperature to 160 - 180 where I like to use it in less than 30 minutes.

Great Customer Service When we called Sun Valley Saunas a real person answered the phone and was able to answer all of our questions. When we had questions about assembling the sauna they were there to help!

A great little sauna We bought our first sauna from Sun Valley Saunas and everythign was great. They helped with the purchase process, the delivery to suit our needs and we received everything in great condition and as described. It was easy to assemble and works great. We love it and want to thank everyone at Sun Vally Saunas for helping us!

Great people to work with Great people to work with. The service and communication was excellent. Very friendly and quick with responses when I had questions. Our sauna arrived in perfect condition and we love it. I highly recommend this company.