First Class! Sun Valley comes across as a family operation but at the same time with the efficiency of a giant company--the good kind. We were amazed at the relative speed with which we got our sauna, and the deal was very good. Everything about the sauna itself was top notch too, including, e.g. extra screws just in case there was a miscount. I always appreciate that touch--have you ever come up one short?? Packaging was perfectly protective. First Class!

Just buy it; you won't be disappointed. Our sauna arrived very quickly and exceeded expectations. I read the directions while my husband and another guy friend put it together. It definitely takes two people to put together and probably men in my opinion. When assembled, it is beautiful. I'm training for an endurance event and love the healing benefits of the infrared sauna as well as the opportunity it gives me to relax which I'm not very good at. I put on some relaxing sauna music from Spotifiy and I'm good to go.

Excellent sauna Excellent sauna, took 12 days to get from California to cheyenne wyoming.Now that I have the sauna and using it I wish I would of got one earlier I saw saunas on the price is right and saw the price of saunas and started investigating the benefits and price of the sauna that now have one in my home!

This is the first sauna I have owned This is the first sauna I have owned. It was extremely easy to put together. Very sturdy. The only reason I dropped one star is - the placement of the heating elements- the 3 that are along the back make it hard to sit back due to the heat they emit. Would seem to make better sense to place them in the sides or higher up so they did not burn your back.

Sun Valley was great to work with and… Sun Valley was great to work with and the Sauna is wonderful. There were some issues with the shipping company and getting updates so that could be improved upon. Sauna eventually arrived in excellent condition and went together in about an hour.