Overall a very good quality sauna Materials were sized accurately and easy to assemble. Installation instructions were easy to understand. Shipping pallet was broken when delivered which resulted in nonconsequential damage to one piece. Stickers used to identify parts were sometimes difficult to remove (suggest using a tab that doesn't have adhesive). Could have provided alternate assembly instructions and a modification to one part to allow placing the heater on either side of unit. Heating unit easily raises operating temperature to 160 - 180 where I like to use it in less than 30 minutes.

The sauna I received is beautiful… The sauna I received is beautiful because the three person is somewhat new to the company. Be sure you understand what you’re buying. The company is intent on pleasing as I heard directly from the owner. If you saw my previous review of one star that had more to do with the shipping company than anything. Look forward to enjoying my sauna for years to come.

First Class! Sun Valley comes across as a family operation but at the same time with the efficiency of a giant company--the good kind. We were amazed at the relative speed with which we got our sauna, and the deal was very good. Everything about the sauna itself was top notch too, including, e.g. extra screws just in case there was a miscount. I always appreciate that touch--have you ever come up one short?? Packaging was perfectly protective. First Class!

Great people to work with Great people to work with. The service and communication was excellent. Very friendly and quick with responses when I had questions. Our sauna arrived in perfect condition and we love it. I highly recommend this company.

The sunvalley team was very helpful in… The sunvalley team was very helpful in spite of the fact that my item we on back order. I understand supply chain problems affected my order but they did their best. Thanks