Best Purchase for Self Care I had been paying a monthly membership fee at a business near my house to use their Amplify Infrared sauna for almost 2 years. I finally purchased the smaller Signature sauna for my home. It was assembled yesterday and I used it for the first time last night and it was fantastic! So much more relaxing to experience in your own home. My sales person, Jeremy was great during the sales process. He patiently answered all of my questions and is very friendly and professional. I’m very happy with my purchase and it probably would never have happened if I hadn’t met Jeremy.

Best Add to Our Facility! We purchased from Sunlighten to add on to the amenities our gym has to offer. Our Members have enjoyed and benefited from the Infrared Sauna and have leveled up their recovery from intense WODs. Josh B was such great help; with figuring out the best option for us, to answering all our questions about care and set-up. He went above and beyond on making sure that our Sauna is set-up properly from beginning to end.

We purchased our Sunlighten M pulse Spa… We purchased our Sunlighten M pulse Spa in November. It then took us until January before it was delivered. It only worked three months and two weeks ago BROKE. We were told it was the light panels and that it has been an issue with other customers too. I just received an email saying that they are out of the replacements and that they have NO IDEA when it will be fixed. I am beyond livid. I paid almost $14,000 for this sauna and now it is useless.

Meh…. OK. It does get hot. After 45 minutes. That’s the best I can say about it. The App and user experience is atrocious. I’ve never sat in it and turned it on without having to reset or update something. Error codes pop up 1/3 of the time where I have to unplug it. The other times it does nothing when I hit go. Trying to use the app in my phone is a waste of time unless I’m sitting in it and connected via Bluetooth. The lights in it worked properly once or twice. I gave up on those. Thinking you can connect to this away from the house to preheat it? HA! Waste of time trying. I can connect to my barbecue anywhere. I’m not new to this type of stuff. I’m absolutely shocked how poor the interface is with this. My in laws got one at the same time and they have the same issues. Once I do get it going though I do get a sweat with IR hitting my back and sides. My legs stay a nice cool temp though as the infrared doesn’t hit anything below the waste. Kind of irritating. Oh yeah, putting it together isn’t as easy as you’d think. It doesn’t just go together like it should. Maybe the software will improve but I think they used the cheapest stuff they could find. Good luck.

Product seems ok; no manual included; customer service unhelpful; sales team harasses you Product - Solo System - received timely, no issues. Outer box was damaged but inside box was fine. Sales Team - harassment level number of calls/texts/voicemails. They just do not stop even after telling them to stop contacting. Customer Service - not helpful. Manuals were not included with the shipped product based on claims that they do everything "digitally." Sounds more like being cheap on printing proper manuals to include with products. That in itself is bizarre given prices of the products. Was told to call a number to get a copy, or "use my phone" when I mentioned I will not be reading a manual on a laptop. I don't think including a manual with the product is an unreasonable request. By the way - every other company with any sort of a product does (even on 20 dollar Amazon items).