Best Contact Person for Infrared Saunas I was searching for infrared saunas for the first time and had a lot to learn. I needed 3 units for a new Spa buildout. A trusted friend in the industry said she had the best experience with Kellie Lee. I reached out to Kellie and she was exactly everything I needed! She was informative, kind and really put me at ease. I knew this was a partner I wanted to work with and did not continue to search further with any other sauna company. Kellie made me feel confident that I had found everything I needed with Sunlighten. This eased my burden greatly and I was so grateful as there are so many moving parts when organizing an opening. I knew that as long as I had Kellie as my contact person I could rest in the confidence of at least the sauna piece of things being handled.

Meh…. OK. It does get hot. After 45 minutes. That’s the best I can say about it. The App and user experience is atrocious. I’ve never sat in it and turned it on without having to reset or update something. Error codes pop up 1/3 of the time where I have to unplug it. The other times it does nothing when I hit go. Trying to use the app in my phone is a waste of time unless I’m sitting in it and connected via Bluetooth. The lights in it worked properly once or twice. I gave up on those. Thinking you can connect to this away from the house to preheat it? HA! Waste of time trying. I can connect to my barbecue anywhere. I’m not new to this type of stuff. I’m absolutely shocked how poor the interface is with this. My in laws got one at the same time and they have the same issues. Once I do get it going though I do get a sweat with IR hitting my back and sides. My legs stay a nice cool temp though as the infrared doesn’t hit anything below the waste. Kind of irritating. Oh yeah, putting it together isn’t as easy as you’d think. It doesn’t just go together like it should. Maybe the software will improve but I think they used the cheapest stuff they could find. Good luck.

We purchased our Sunlighten M pulse Spa… We purchased our Sunlighten M pulse Spa in November. It then took us until January before it was delivered. It only worked three months and two weeks ago BROKE. We were told it was the light panels and that it has been an issue with other customers too. I just received an email saying that they are out of the replacements and that they have NO IDEA when it will be fixed. I am beyond livid. I paid almost $14,000 for this sauna and now it is useless.

Loved working with Daisy Loved working with Daisy! Our new Signature 2 person sauna is amazing! We use it everyday. Heats up to 124 in 30 min. Then to 144 in an hour. It is gorgeous. We got basswood. Delivered in 8 days! Delivery was well communicated and they put it in our garage. Easy install with 2 people. Speakers are awesome! Bench is comfy. We did have to pay an electrician to run the correct wires, but worth it!!

The service is to notch The service is to notch! Putting it together was not too difficult. I did a 2 person impulse on my own except for the roof which I needed help with from a couple of big men. And the sauna experience itself has been very wonderful. It’s beautiful and comfortable. The lighting is nice and the tablet allows me to listen to music, listen to audiobooks, or read an online book. I highly recommend it!