Brenda Hames
GBGreat Experience! I spoke with Jeremiah on 2 different days as well as texting. He was very knowledgeable, friendly and answered all my questions. I also appreciate that I never felt pressured to make a purchase. He let me have time to think about it and talk with my husband. I would absolutely recommend him as well as Sunlighten if any of my friends or family are interested in a sauna.
Micha
GBBest Purchase for Self Care I had been paying a monthly membership fee at a business near my house to use their Amplify Infrared sauna for almost 2 years. I finally purchased the smaller Signature sauna for my home. It was assembled yesterday and I used it for the first time last night and it was fantastic! So much more relaxing to experience in your own home. My sales person, Jeremy was great during the sales process. He patiently answered all of my questions and is very friendly and professional. I’m very happy with my purchase and it probably would never have happened if I hadn’t met Jeremy.
KJS
GBProduct seems ok; no manual included; customer service unhelpful; sales team harasses you Product - Solo System - received timely, no issues. Outer box was damaged but inside box was fine. Sales Team - harassment level number of calls/texts/voicemails. They just do not stop even after telling them to stop contacting. Customer Service - not helpful. Manuals were not included with the shipped product based on claims that they do everything "digitally." Sounds more like being cheap on printing proper manuals to include with products. That in itself is bizarre given prices of the products. Was told to call a number to get a copy, or "use my phone" when I mentioned I will not be reading a manual on a laptop. I don't think including a manual with the product is an unreasonable request. By the way - every other company with any sort of a product does (even on 20 dollar Amazon items).
Dinah-cox.net Tuten
GBExcellent sauna and staff I was looking for a medical grade sauna and was greatly pleased when I found Sunlighten. Combining all of the light spectrum was perfect for what I wanted. Cecille was great as a contact consultant. She was patient, knowledgeable, and she answered all of my many questions! She represents her company well!
Kerry Boytzun
GBI really enjoyed working with Rose I really enjoyed working with Rose. She is extremely knowledgeable regarding red light/infrared technology as well as a thorough understanding of the Sunlighten saunas. With that said, she did not push us to make a sale. Instead she was conscientious and allowed us to take our time while peppering her with questions.