Iolena
MXVERY DISAPPOINTED Paying for a few months and had had a terrible experience with lack of follow up from support guys (EXCEPT FOR CHRISTOPHER BERRY, WHO HAS BEEN EXCELLENT). Calls after calls, emails after emails, not having promised sessions, lack of response, etc. We still don´t get how to use most of the tools to make work more efficient and payment worth it. We have LOTS of questions. Very disappointed. We haven´t had the corresponding training to move on and improve.
JD
GBFunctionality is good; service and attentiveness is horrible Functionality is good. But you've repeatedly ignored my requests to talk with someone on your business development team. I work with a network of hundreds of builders which I could introduce Jobnimbus to. But no one cares to reply. Your actions speak volumes.
Rob
GBLove almost everything Love everything as far as a CRM goes….But i would have given a 4 star for some things like- Need pictures to work as easy as company cam. Yes, i know you acquired them. You need a better payment processing system (ACH in 1 day) and you need a good phone system like Podium. Engage was very Laggy so we turned it off. You need to make sure the phone and text are quick to go through.
James
GBGreat Project Management Tool, Poor Cost Accounting! I'm giving you 3 stars not because your program isn't good. For what it does, in data collection, preparing estimates, to jobs, closing jobs and invoicing is all great. I am a cost accountant, and for me the system lacks the ability to identify jobs by job number. It also can not accumulate the costs incurred on any one project. This I see as a weakness in the system. But as far as a project management tool, its great.
Brandon
GBNo bueno!! Do yourself a favor and get Acculynx even if it costs more. Jobnimbus is not user friendly and has less functionality. Maybe if someone from the company offered to train users on their product I might see the benefits but that hasn’t happened.