Amazing The therapist Zeel provided is perfection. Always on time and wonderful. I only wish there was a way to contact our therapist directly, there are some technics he uses that I would like more of and I’d like to communicate more with him about my desire for more full body style of massage. Other than that he has been incredible and I am sure will be even better as we use him more.

Therapist canceled with 4 hours notice Therapist canceled with 4 hours notice. Not enough time to find a replacement. I scheduled time and booked several days ago. I was discharged from the hospital and really needed the appointment. Customer service felt the need to defend the 4 hour cancelation notice. A simple apology would have been better and would have encouraged me to try again.

after 2 cancellations in one day after 2 cancellations in one day, I had to leave a poem here: A massage promised, a promise not kept, Cancellations twice, my hopes they've swept, Poor service rendered, no solace found, With empty promises that they abound. A sanctuary of relaxation they claim, Yet broken vows leave me in vain, Disappointments mount, frustration to blame, My faith in them is left maimed. They hold my trust, a precious commodity, Their unkept promises, a breach of fidelity, My desire for calm, a fleeting possibility, Their unreliability, a burden to carry. A massage company that fails to deliver, Leaves me disheartened, my hopes to wither, I seek a sanctuary, a place to slither, From their false promises, I must sever.

I will come back amd change this if I… I will come back amd change this if I actually get a massage.! I live in a larger city in NC - I get it, we’re not CA so we don’t matter - but I’m getting a little tired of choosing time frames and hearing someone is “working on it,” then nothing. If no luck sometime soon, I am asking for money back.

Zeel is the absolute worse and I'm… Zeel is the absolute worse and I'm speaking from the aspect as a Licensed Massage Therapist. It takes forever to even create an account if your even able to. I heard some pretty bad stories from other LMTs however I decided to join anyway and I see I've made a mistake. I've emailed them a numerous amount of times and still have no access after sending in all my personal information including my LMT info. Not sure why this has been an ongoing issue for over 3 months now but it's obvious Zeel needs more reliable LMTs and yet you keep them/us waiting. Please look into the system or reconsider how you process applications and the time it takes.