Responses to complaints are insulting To Be Clear- I have not used Zeel services. However, just reading the unimaginably generic (bordering on obtuse) responses from the company to each complaint, regarding a system which Clearly does not work, I'm just going to avoid Zeel altogether, and thank all of those who had to endure what they went through in order to help me avoid this disaster. (Apparently, Zeel, by way of Trustpilot, has asked me to clarify my review, which I am only too happy to do. While I have not used Zeel Services, myself... One thing I have experienced from Zeel is to witness their responses to one-star reviews on this website. And based on those responses from Zeel alone - I would not do business with them.) I hope that helps.

My massage was great--Ashley was… My massage was great--Ashley was professional and friendly, and had a great technique. We live out in the country, so it takes about half an hour or so to get an appointment confirmed when we hit the button in the App. Because I try to make an appointment for at least a day out it hasn't been a problem ... I'd imagine if we were in more of a city center location appointments would be more prolific, but again, I don't mind the short delay in confirmation.

Theres no this time! Theres no this time!! My daughter bought and paid in full with 18% tip in way of gift card. All I was supposed to do was check in and schedule appointment, Even same day. This company is requiring I make a profile and supply credit card or even debit card of my own. I refuse to add debit card as they are affilated with out of US companies or persons. I have been 5 days trying to use my birthday gift card because they won't set an appt with my form of payment!! Im filing a complaint with NY BBB .

Amazing The therapist Zeel provided is perfection. Always on time and wonderful. I only wish there was a way to contact our therapist directly, there are some technics he uses that I would like more of and I’d like to communicate more with him about my desire for more full body style of massage. Other than that he has been incredible and I am sure will be even better as we use him more.

Zeel is the absolute worse and I'm… Zeel is the absolute worse and I'm speaking from the aspect as a Licensed Massage Therapist. It takes forever to even create an account if your even able to. I heard some pretty bad stories from other LMTs however I decided to join anyway and I see I've made a mistake. I've emailed them a numerous amount of times and still have no access after sending in all my personal information including my LMT info. Not sure why this has been an ongoing issue for over 3 months now but it's obvious Zeel needs more reliable LMTs and yet you keep them/us waiting. Please look into the system or reconsider how you process applications and the time it takes.