Zeel

New York, United States
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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

5.00%

1

60.00%
About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Tags
Contact Info
  • New York, United States

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Flavia
GB

Amazing The therapist Zeel provided is perfection. Always on time and wonderful. I only wish there was a way to contact our therapist directly, there are some technics he uses that I would like more of and I’d like to communicate more with him about my desire for more full body style of massage. Other than that he has been incredible and I am sure will be even better as we use him more.

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Sickles
GB

My massage was great--Ashley was… My massage was great--Ashley was professional and friendly, and had a great technique. We live out in the country, so it takes about half an hour or so to get an appointment confirmed when we hit the button in the App. Because I try to make an appointment for at least a day out it hasn't been a problem ... I'd imagine if we were in more of a city center location appointments would be more prolific, but again, I don't mind the short delay in confirmation.

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Trudy Lowe
GB

Theres no this time! Theres no this time!! My daughter bought and paid in full with 18% tip in way of gift card. All I was supposed to do was check in and schedule appointment, Even same day. This company is requiring I make a profile and supply credit card or even debit card of my own. I refuse to add debit card as they are affilated with out of US companies or persons. I have been 5 days trying to use my birthday gift card because they won't set an appt with my form of payment!! Im filing a complaint with NY BBB .

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Scott Stratford
GB

Not too happy with this company from the start. Not too happy with this company from the get go. I am a veteran and was scheduled an appointment through the VA. My appointment was at 8:00am. They texted me at 7:35am to tell me they didn’t have anyone available.WT F? Really? They then texted saying that a confirmation text would be sent with instructions and provider information. How about some heads up that my appointment would possibly not happen? Bad communication. I’ll be telling the VA to find a different provider.

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Tina K
GB

Don't recommend Zeel membership! I was a member for over a year and kept my account going for over a year (so I wouldn't get fined 200$ for canceling early). I could not get my money back once I decided I no longer wanted or needed their services! Now I have credit and canceled my account, so I don't continue to get charged monthly. To get the discounted rate, you must restart the monthly charges again! So now I must pay the total price for the massages to use my credit! Win-win for them and loss for the customer! They really should refund money to the customer if they don't want their service. Therefore I Do not recommend a Zeel membership.

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