Great software, awful support Todoist is a great tool. Nicely designed and really useful. But frequently I encounter bugs and problems and when I do, the tech support is AWFUL. They take ages to reply to tickets, give incomplete and confusing answers when pressed for updates, always complain that they have a huge backlog and things are taking longer than usual, but it's been that way for a year at least. Beyond a certain point, it's not "longer than usual", it's "just as long as usual". Honestly the only reason I haven't bailed on them to try out TickTick is because I'm so entrenched in this software with a complicated set-up. But every mishandled support case gets me closer to that point.

Exactly what I've been looking for Exactly what I've been looking for. A simple tool for task management and simple project management. Hits the sweetshop in terms of sophisticated enough to structure projects and tasks in a helpful way but not to complex that is unwieldy. Great

I use it every day Todoist helped me to structure my daily routine. I add big and small, work and personal tasks - and finally, I don't have a chance to forget something) It has flat design and useful badges I use for different work and personal projects. It would be cool to have the statistics of tasks, based on tags. For me to understand how many routine tasks I completed VS important (for example). The free version is enough, but I love the app so much, so decided to buy the subscription. Thanks guys!

Awful customer service or tech support Awful customer service or tech support. It takes forever for them to respond.

Mixed Feelings Mixed Feelings I have used the premium version of Todoist both on Android and Windows a couple of years ago and had nothing to complain about the program in itself and its usability. Although, in some countries the price range of the premium version is out of range for most people. Considering these regional peculiarities along with discount for student would be a great improvement. Other thing that saddens me is the fact that discount for education is no longer available (with the promise for a better one in the future). In my humble opinion the company should have kept active the benefit along with the development of a superior and more accessible one.