Absolutely horrible service Absolutely horrible service - paid $25 extra for an add-on I didn’t receive, then one bag wasn’t unloaded upon arrival. When I realized I tried to call Luxy only to be hung up on three times because “dispatchers were busy.” Finally got the driver on the phone and he wouldn’t come back to drop off the bag, I would have to go an hour out of my way to pick up. Never using again

Good service to work with We made a reservation over the phone because the web site wouldn't let me finish. We were happy with the rate but eventually had to cancel because of weather issues. We received a full refund and would use LEXY again.

Everythng worked out superbly Everythng worked out superbly. Our driver David was waiting for us and let us know where to find him, which we easily did. The ride from the Newark Airport to Baltimore was uneventful.The car was comfortable and the ride was easy, and David took our heavy bags to our front door..We experienced excellent service. We will probably use it again.

They left us without a ride We booked a ride with Luxy two weeks in advance of our arrival in Charleston SC. 12 hours before we were scheduled to depart, I received an email advising that our booked ride was being cancelled due to no available drivers. I was happy I checked my email or I would have been left standing around wondering. A car service that is supposedly so highly rated should at least have called us in case we didn't check our email. Also, why wait until the last minute to advise us we would be without a ride? Not professional at all.

GREAT For Pickup at Myrtle Beach Airport I used Luxy Ride to meet my youngest at the Myrtle Beach Airport when she flew in from the West Coast. The driver Frank was the BEST! The connecting flight from Charlotte landed early and Frank texted my daughter his location and ETA, and she was able to sit by baggage claim and enjoy a beverage. As soon as he arrived, he took care of everything and delivered her home for the holidays! I would definitely use them again! Thanks, Frank!