We have been using ConvertKit since… We have been using ConvertKit since 2021, but are now in the process of moving to someone else. We have between 1000-2500 subscribers on our list, and we pay $490/year. That's a lot of money when things don't work as they are supposed to. Lots of issues with rules not working as they should; some emails get sent out to more people than it's supposed to; some email are not sent to the right people; sometimes I have issues with clicking simple buttons, like today when I was unable to unsubscribe a few cold subscribers. On the chat there's only a bot, and you have to wait a long time for a human. When we first joined, there was always a human and they were very fast answering your questions. These days it seems like they don't know what my issue is.

ConvertKit transformed my business and… ConvertKit transformed my business and 7x'd my email revenue in 1 year. From email segmentation, personalization, gorgeous templates, and insane automations - it makes growing a community easy and fun. I also love the overall support I get from their team - the customer success team is insanely kind and goes the distance to ensure you are taken care of. I'm not just some number - they genuinely value my business. Big fan of ConvertKit and recommend to all my friends who are looking to create a newsletter around their passion.

ConvertKit is the Easy Choice! I've been with ConvertKit for many years now for my newsletter and email automation. There is no other email service provider that comes close in terms of reliability! Their customer support is unmatched, their features are tried and tested before being released, and the user experience is so smooth!

Unfair Practices The company terminated us for something their owner agreed to previously and now stonewalled. They don't have to let us use the platform, but they are refusing to let me download my data and email content. Bad and deceptive business practices

Easy 5 Star Product This is a 5 star product through and through. I’ve used 21 different email marketing tools over my career and ConvertKit is the best. They have the easiest writing experience, advanced automation features, every tagging, segmenting, form, and tracking feature you could wish for. Plus their creator network program actually helps you build your email list with highly relevant leads.