ConvertKit is the Easy Choice! I've been with ConvertKit for many years now for my newsletter and email automation. There is no other email service provider that comes close in terms of reliability! Their customer support is unmatched, their features are tried and tested before being released, and the user experience is so smooth!

We have been using ConvertKit since… We have been using ConvertKit since 2021, but are now in the process of moving to someone else. We have between 1000-2500 subscribers on our list, and we pay $490/year. That's a lot of money when things don't work as they are supposed to. Lots of issues with rules not working as they should; some emails get sent out to more people than it's supposed to; some email are not sent to the right people; sometimes I have issues with clicking simple buttons, like today when I was unable to unsubscribe a few cold subscribers. On the chat there's only a bot, and you have to wait a long time for a human. When we first joined, there was always a human and they were very fast answering your questions. These days it seems like they don't know what my issue is.

Hours of work erased Writing for hours only to find out my work has been erased. Been pointed to "not open multiple tabs of convertkit", but that was not the case. Took their sweet time responding, and in the end they did nothing. Customer support was OK, sadly they are the ones taking the "shots" for the poor backend system that the higher ups invested in. Consider alternatives if possible, if not, make sure you copy everything in a notepad, because every other tool has an online saving option, but this one, despite saving over 20 times, didn't save once.

90% of our agency clients use ConvertKit I run an email marketing agency and 90% of our clients use ConvertKit. It's by far our favorite tool to work in. Perfect balance between feature-rich while still being really easy to use for our less tech-savvy clients. To me, it's the best in the game.

100% recommend (from an email expert) I'm an email marketing expert (strategist, copywriter and tech/automation setup) and I recommend ConvertKit to nearly every client, because I've seen the inside of other 7+ email service platforms and know that ConvertKit is the most customizable, easy-to-use, fast-loading option out there. This tool helps bloggers and content creators send emails to connect with their list in ways that other ESPs make *incredibly* far too difficult. I started using ConvertKit as a money blogger in 2017, and I've chosen it as my marketing tool of choice for my creative small business. I know you'll love what it can do for you too!