No out of hours support Until an hour ago i’d have given SocketLabs 5 stars. However they have suspended our server for high spam content, when the same email has been sent out over the past 2weeks 7,000 times. They have also suspended over the weekend when no support is on until Monday afternoon as they are an American company. No weekend support despite their website stating 24/7 support.

SCAM avoid it Probably worse service. They offer fake 40,000 free trial. After "sending" 4000 emails I downloaded csv with all sent emails. From that csv I realize that they sent only 158! Rest were duplicates. After I downloaded that file they just close my account without valid reason!! Avoid this is SCAM! On top of that when account is close all links are broken after. So all my subscribers got email with all broken links now!

Support so far has been exemplary A big thank you to Eric Davis for rescuing me after banging my head against the wall dealing with Send Grid, and really appreciate the support and help of Brian Godiksen from the support team in sanity checking our configuration and explaining clearly what we needed to change. Since moving to Socket Labs, our deliverability has increased and very impressed with the very user-friendly dashboard and reporting tools. A genuine breath of fresh air and the support so far has been exemplary

Super Service Socket Labs has solved all my email sending needs. An easy-to-understand user interface combined with fast responsive and competent support must make this the best deal in the world.

We have used SocketLabs facilities in a non-conventional way We have used SocketLabs facilities in perhaps a non-conventional way and have been very satisfied with the service. The only issue we have had is that some of the devices do not work with the SMTP server for some unknown reason. We use SocketLabs SMTP service to send alarms and status of equipment in the field to those that need to know. In years gone by this was simple to do with virtually any SMTP server you had a relationship with and some even that you did not. This is no longer the case. We are a relatively low volume user of SocketLabs but are very glad that the service exists because there are very few options available out there today.