Web site needs some help We actually have not received the cover yet but I'm sure it will be fine. The only issue was trying to order it on line. It is too difficult to describe the issues that I had here but it got to where I actually had to phone my order in. The sales lady I spoke to was very efficient and helpful She also said they were having issues with the web site so apparently it wasn't just me. Looking forward to the arrival of the cover tomorrow. If there are any issues there, I will be updating this review.

Great product and super fast shipment!! Every winter cover I have bought up to this point has been the bare minimum length to extend beyond the edge of the pool, and was quickly destroyed in a two year timespan. When I received my new cover, I quickly became aware that the cover is high quality and extends about a foot beyond which will mean less pulling when the snow load comes. Additionally, the scrim seems like it will hold up much longer than any other cover that I have bought previously!

Garbage product and waiting on a response from customer service Purchased 15 sets of water bags for tying down an in-ground pool cover and they are made of the flimsiest plastic imaginable. More than half of the water bags already had splits or pin sized holes in them upon arrival. Absolutely garbage. Sent an email to customer service requesting a refund and am waiting on a response.

Pool Cover Ordered an 18'x33' pool cover and it was packaged very nicely and arrived very quickly. Will not use the cover until the winter time so have no opinion on it as of yet.

AWESOME experiance, top quality good products at 1/2 the price! Always skeptical about online purchasing. The pool center staff very knowledgeable and helpful. The staff was able to answer questions the local pool stores could or would not. The products I purchased met all my high expectations. The 8.95 packaging fee with free shipping was not a limiting factor.