I would rate TubeBuddy half a star I would rate TubeBuddy half a star. BAD CUSTOMER SERVICE as they do not reply to your concern on both email, fb messenger and twitter. I suggest for every business should have a contact number for better customers service. Also my issue with cancellation of subscription within 24 hours after subscription, REFUND was not fulfilled not until today. Cancelled my subscription on Nov 17, it is now Nov 28 and I have not heard a thing from TubeBuddy. And on Monday I will report a fraudulent transaction to my bank for them charging me with 180+ when their ad says 14.99/month, yet they took out the full amount from my bank and have not refunded me at all. Definitely a FRAUDULENT TRANSACTION so watch out!

Faulty product and poor customer service I subscribed to TubeBuddy, hoping to improve the performance of my posted YouTube videos. I used the keyword tool several times with no observable benefit. The extension does not work on Firefox, which is my favorite browser. I contacted customer service about the problem and was told "Use another browser". A one-star rating is higher than they deserve.

TUBEBUDDY SCAM ALERT : NOT a certified YouTube partner Before signing up for a subscription, I reached out on Twitter multiple times, maybe even instagram, to ask a simple question. They completely ignored me and my question, all the while, engaging with others. One of my posts read something like, "I'm literally ready to hand y'all my money and ya'll can't answer a simple question?" -- Still nothing. Recently noticed they have the "YouTube Certified" logo on their website, once I clicked on it, the message read "Page Not Found." Surely, this must be an error, right? So, I searched the official "YouTube Creator Services Directory" and they are NOT listed. This means they are NOT a certified partner, as they claim. Check for yourself by visiting their main page on their website, selecting "YouTube Certified" at the top and follow the link. You can also go to YouTube Creative Services Directory and search for TubeBuddy. TubeBuddy is misleading the masses! We all know being YouTube Certified gives you clout, means you're solid, builds trust. Keep looking, because TubeBuddy ain't it.

Great app with quick and attentive support! Great app with quick and attentive… Great app with quick and attentive support! I've used the free version for a year. It helps understand my youtube videos better. Until a few days ago, the app not working and I contacted the support. They responded quickly and tried to help so attentively. I'm impressed!

It slowed down my computer drastically… It slowed down my computer drastically while using it, I had to get rid of it. You need to have a super fast processor to be able to use it. Then it was pretty impossible to cancel, nor to get a refund as it was advertised on the sign-up page. Good concept, but does not work very well.