5***** for Emily - AWeber Support Service Emily G. (AWeber) was FANTASTIC! I appreciate her time and involvement in solving my FIRST Landing Page - extremely important for my self-confidence and business! She helped me optimize, set, publish, and post it on social media. Thank you so much for your help, Emily!

These guys are banning everyone These guys are banning everyone. Imagine you have a small marketing agency, and one of your clients gets suspended for literally just suspicion of buying leads. There is no chance you will get unbanned, you will wait weeks to get a reply and all your other clients will be banned too (why? I have no idea). Your IP will be banned as well. I guess they would ban my dog either. Cool email builder idea, very bad TOS, poor deliverability. Unhuman support.

Customer service that listens! Online trouble tickets with other companies are sometimes a hassle - back and forth with a rep who doesn’t seem to take the time to actually read the request. This is not the case with AWeber! Mary H explained my account information in a clear and helpful manner. Just one message and I had the information I needed. Thanks!

Great Service They've been consistently reliable for years. I think the Platform has gotten easier to use over the years, but they are always adding to it. Happy with their services, and would recommend them.

Account terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.