I Was Scammed By Aweber! I received an email from Aweber, it had a video with information about a business. I followed the link and followed the details on the video, then lost my money. I spoke to Aweber customer service and they said it’s one of our members, if you’ve been scammed there’s nothing we can do, we protect our members. Allowing members to scam people and turning a blind eye is scandalous, shame on you Aweber! 9th Aug 2023 Aweber replied to me saying if you're scammed by our members it's not our problem, get a lawyer!

Generate the money How can I generarte the money

Still taking my money after account closure After 'improvements' to their system in the spring of 2023, much of what I relied on to run my mailing campaigns no longer worked. Complaints were heard, but not acted on. It took a further six months or so until I had to the time to change my multiple lists to a different and hopefully better bulk email provider, during which time I continued to pay the monthly charge. I had asked for a discount to reflect the degraded level of service, but this was refused. Anyway, I finally transferred all my data out of the system and asked for the account to be closed. The system said this would be acted upon within one working day. Now, a week later, they have billed me the usual sum for the coming month. I was a client for around ten years, and would still be but for the 'improvements' that broke my business model. Aweber might be a good fit for many people still, but if they can't get a simple thing like closing an account right, it's not a good sign.

Great Service They've been consistently reliable for years. I think the Platform has gotten easier to use over the years, but they are always adding to it. Happy with their services, and would recommend them.

10-year customer: They took my money without my permission I've WAS an Aweber customer for about a decade and now am NOT. I decided to close my account and switch because Aweber's monthly fees get pretty steep as your list grows. But what gets them a mere two stars from me is what happened after I told two customer service reps (Amanda and Chris) to close the account and clicked "cancel plan" in the dashboard... THEY KEPT TAKING MY MONEY. I confirmed on July 7th that I didn't want the account anymore and they took FOUR MORE payments out of my Paypal account over the next two months. I emailed them repeatedly telling them I didn't want the service anymore until I had Paypal block their autopayments. They ignored me for a while but finally responded, eventually Jo there offered me an apology and confirmed that they had made a mistake not canceling my account. But they refused to fully refund me the payments they took without my permission for a service I didn't want and hadn't used in months. Fortunately, Paypal's dispute department (which can be hard to please) got me the money back as I provided them with all email threads confirming my side of the story. It's wild to me that a company, because of greed and incompetence, would insist on screwing a +10-year customer when doing the right thing would have been so easy. They get two stars because... It's a very robust email platform with a ton of features for managing email optins and sending a newsletter to subscribers. A few times I've had to contact customer service and they were very professional. But... I DO NOT recommend signing up for autopayments, as they may just keep trying to take your money. Also, if you don't pay your AWeber bill for a month they hold your list hostage until you pay. So just export and backup your list with some regularity.