Ajay Verma
PHWorst experience ever Worst experience ever. Was permanently banned immediately after registration with no reason stated. I guess they ban people based on the IP address, or name or just their mood? I didn't even send any emails. The communication was rude and not informative. Luckily there are plenty of alternatives.
Patrick Tuey
GBThis company has gotten so paranoid and… This company has gotten so paranoid and is banning anyone who breathes on their account. I am trust trying to import my customers (who have already double opt-ed in and agreed to get order updates.) They are deeming the contacts suspicious which is a total joke. They are going to put themselves out of business if they are so paranoid of their customers data.
Brett
GBAccount terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.
Kimberly D.
GBGreat Service They've been consistently reliable for years. I think the Platform has gotten easier to use over the years, but they are always adding to it. Happy with their services, and would recommend them.
janina Laurien
DEI very grateful for the most awesome… I very grateful for the most awesome customer support I have expirienced with Aweber! I hab a problem and halt an hour later I got a solution from Andrew! I thanked him and askrd another question and 10 minutes later I received a helpful advice from Jordan! It was an outstanding expirience and I love how simple it is to work with Aweber. I am a total newbie with E-Mail marketing and it is really simple to understand! Thanks a lot to the whole Aweber-team!!