5***** for Emily - AWeber Support Service Emily G. (AWeber) was FANTASTIC! I appreciate her time and involvement in solving my FIRST Landing Page - extremely important for my self-confidence and business! She helped me optimize, set, publish, and post it on social media. Thank you so much for your help, Emily!

Customer service that listens! Online trouble tickets with other companies are sometimes a hassle - back and forth with a rep who doesn’t seem to take the time to actually read the request. This is not the case with AWeber! Mary H explained my account information in a clear and helpful manner. Just one message and I had the information I needed. Thanks!

They are a giant in this industry and … They are a giant in this industry and deliver emails pretty good, but sometimes emails wind up in the spam folder for no good reason at all. Guess it's probably only so much they can control there. But although they're a the top of this field, there are more affordable email management options that can do an equal or better job. So my advice is not to get caught up by big names and do some research on other companies too in order t find the best most affordable solution for you.

Still taking my money after account closure After 'improvements' to their system in the spring of 2023, much of what I relied on to run my mailing campaigns no longer worked. Complaints were heard, but not acted on. It took a further six months or so until I had to the time to change my multiple lists to a different and hopefully better bulk email provider, during which time I continued to pay the monthly charge. I had asked for a discount to reflect the degraded level of service, but this was refused. Anyway, I finally transferred all my data out of the system and asked for the account to be closed. The system said this would be acted upon within one working day. Now, a week later, they have billed me the usual sum for the coming month. I was a client for around ten years, and would still be but for the 'improvements' that broke my business model. Aweber might be a good fit for many people still, but if they can't get a simple thing like closing an account right, it's not a good sign.

I can't even create an account I can't even create an account, I got my cards declined each time.