Our Sales representative was great as… Our Sales representative was great as is our Project Manager. We are just in the implementation phase so I can circle back with more feedback once we are up and running with all modules. We have only had one expert from the company who has been very busy and therefore not as quick to respond as would be our preference. Maybe they need to hire more resources to cover this aspect of the business.

Valuable Partner! I have specifically worked with SIM partners which was acquired by Reputation.com not too long ago. They have been a valuable partner and offer swift and reliable service. Any requests or questions we have are investigated and resolved quickly with an abundant amount of communication throughout the process. Our account rep is honestly amazing with all that she handles and accomplishes for us.

Overcharged my credit card they advertised a product for $44, and then charged $65 from my account. I immediately requested to cancel my order but they said it’s already sent so they can’t cancel it. LOL. according to them, they shipped my product after just 5 minutes. 100% scam

Happy Customer Our company has been using Reputation.com for several years now. I LOVE the one-stop-shop for managing everything. We use them for surveys, and online review management and recently added the social media component. Very user-friendly, great insights, and analytic reports. I love the workflow from our onsite teams to upper management for review and approval prior to publishing. Great product.

another poor data collection management… another poor data collection management company that is so out of reach with live information gathering.Reputation's claim of being an expert in reputation management is highly questionable. Throughout our engagement, it became evident that they lacked the necessary skills and knowledge to effectively manage our online reputation. Their strategies were outdated and ineffective, resulting in negligible improvements in our online presence. It felt like they were simply going through the motions without any genuine understanding of our unique business needs.