Lee Davies
GBAbsolutely zero customer support Absolutely zero customer support. About 30% of my clients have been double charged when subscribing. Servers always down. Can't log in. Will read your messages and not reply. Business relies on these vps and now we have to vacate. Shocking I would not recommend this company to anybody at all. Awful service
Mike
BNPoor support and very unprofessional Poor support and very unprofessional, they claim to be 24h support but took almost half a day or a day to get you back. Use other VPS Service providers out there, don't fall for their cheap service. Also, there are a lot of fake 5-star reviews from here, you can see the consistency of the people giving 5 stars are giving to other same company Fxvpspro, Fxvps, Bestfxvps, Fxvps, and so on. Also, they like to threaten their customers to block their VPS accusing them of over-usage. So again, don't fall for their cheap services, because their customer service is also cheap. Trust me, STAY AWAY from these Bangladeshi scammers!
Hatala Raditya
SGDo not subscribe!! Once you subscribe, its impossible to cancel. I emailed support at least 3 times asking them to cancel subscription but they don't do it and keep giving template reply that it's a technical service. Their chat service is a joke. They will give one word reply and can be rude.
Antoine Marsot Jakobiak
FRFalsely billed twice, support took a month to reply and refused to cooperate, deleted my account as a response I purchased a VPS from them and their service screwed up : i got billed and didn't get my Virtual Machine, i had to reach the support to get it activated. (for 2 months, my profile page said "Your Virtual machine is getting created, please wait." and i thus couldn't access the control panel from their site.) As a result, i have been billed twice on the course of 2 months. Billet 4 times for 2 VPS when i had only one. When i reached the support to ask for a refund of the falsely billed months, they told me they had identified (only)one paiement and offered a free month that they directly applied to my account. I refused and they reconducted my VPS. I gave them some time before contacting PayPal and they took 2 whole weeks to reply just to say "We refunded you." after PayPal forced them to refund one paiement. I had to contact PayPal again for the second paiement to finally get this solved. And as a response, they deleted the support ticket and my account on their website.
Ribonox Maximus
IDGreat Experience Great Experience. I have been using their VPS for 2-3 weeks. My experience is Great. Server is always easy to connect. Up time is excellent. I am running 2 MT4 Terminals for live trading and continuous backtesting and the server never show problem doing it's job. Sales and Support are very helpful through Facebook messenger. response is within minutes if not instant. I will update if my experience need an update. My Invoice #874682