Terrible customer service I've used this company for a couple of years and then decided that FX trading wasn't for me. I've asked them several times now to close my account and for the second month in a row they have taken payment. They told me they had closed my account but clearly hadn't. The service itself wasn't the best with the vps often being down and then having to contact them to tell them to reinstate my service (they also would never tell me how long the vps had been down)which always felt like pulling teeth. Avoid this company if you want a) a reliable vps service and b) good customer service.

Absolutely zero customer support Absolutely zero customer support. About 30% of my clients have been double charged when subscribing. Servers always down. Can't log in. Will read your messages and not reply. Business relies on these vps and now we have to vacate. Shocking I would not recommend this company to anybody at all. Awful service

Sign up at your own risk... Delayed to unresponsive help desk. Unable to cancel your plan when your need to. There isn't any option available for you to do that. Thus, have to open a support ticket and write in. However, they are not responding to your support ticket either. Still figuring out how to cancel my plan. I should have read the reviews here before signing up my plans. Apparently many others also received poor support. I wonder if those good reviews are written by themselves.

I Can't cancel my subscription I Can't cancel my subscription I open support Ticket 13th march . but still i Waiting 6 days .i request customer support Cancel my subscription they ignore me. and counting they charge me.. finally i blocked the card by calling the bank. Scam the people.Be careful. https : // prnt. sc/eUSOaix8SXiZ

Don't rent a VPS server from FXSVPS… Don't rent a VPS server from these guys because you will receive an error 403 which basically blocks the port to communicate with MQL community which is required for your Algo to connect and work. After opening a ticket and explaining my situation, I made sure to elaborate not to touch my server and fix the network issue, they went ahead and rebooted my server without my approval, which cause my algo to detach from MT5 and I had open trades which now I have to wait to close them manually. Worst and stupid tech support I have ever encountered in my life. Based out of India and the guy on the chat call himself Allen Bright. Stay away guys and don't waste your money. I'm now fighting with them to refund me my server money even though I only had the server for one week. They are offering me a new server instead which I refused. Very bad company run by unprofessionals.