Betternet

250 Northern Ave, Suite 300, 02210, Boston, United States
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2.55
Based on 20 Reviews

5

25.00%

4

10.00%

3

10.00%

2

5.00%

1

50.00%
About Betternet

About Us: Betternet’s ultra-fast, unlimited, and reliable VPN secures your anonymity and protects your identity while browsing, streaming, gaming, and accessing restricted online content. Protect your family and the life you are creating with the following features: Unlimited data Speed Reliability Dedicated servers 80+ virtual locations Connect up to 6 devices simultaneously Easy, one-step set-up 30-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.

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Panic pickle
GB

Worst VPN I have ever seen Worst VPN I have ever seen. The connection is downright terrible. I get mediocre speeds for about 30 seconds then, POOF: 'NO INTERNET'. Terrible. DO. NOT. BUY!

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Jacob Kongsø
DK

Downloaded Betternet (free version) for … Downloaded Betternet (free version) for Windows, started it, connected and immidiately noticed a severe performance drop regarding my connection speed. Went and did a speedtest which showed me 8Mb/s dl and even less ul. Got the premium version thinking that it might be better, but things just got worse, now it povided me a dl of <4Mb/s and ul so slow the test didnt even go half way thru in 5 minutes. Conclusion is, that the free version sucks and the paid version sucks twice as much. Further, you have to register with a creditcard to get the "Free 7 day trial" as a premium customer. Once you register, you cant cancel the registration, not in the windows app or on their website. I suspect that once the 7 days are up, they will just pull the cash from my card and by then enable a function to let me cancel the subscription. So far I emailed them and demanded they cancel my subscription as the product is simply unusable due to slow connection and massive lag. Oh and regarding speedtest.net, when I run it without using Betternet, my dl is 111Mb/s and ul is 98Mb/s. They really should change the name from Betternet to Worsenet.

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customer
VN

Help me access the website better -

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Mikayia Monday
GB

Ehh it’s an okay VPN app and it should… Ehh it’s an okay VPN app and it should have more experience for the customers in it! It’s just a basic VPN app.

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Marc d'Erceville
GB

Had to pay without using any service Stay away from this app. After a free trial, I have been paying for more than a year without getting any sort of updates. Most apps with free trials would make sure you are ready to pay a monthly fee with automatic renewals. This VPN isn't user-friendly in this matter. I asked for a refund for services I never used. I've been sent a link to their terms and conditions. As if anyone is reading these before using an app. Anyway.. Leaving with a very bitter taste.

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