Does not work as promised Does not work as promised I bought this primarily for data, while on business trips in South America. I have attempted to use Mobility Pass eSim and it is filled with conflicting and confusing information about how to set it up. The website is difficult to navigate and contains conflicting information. Then when I finally managed to get it to work (despite the help desk not actually responding on how to set it up), it only worked slowly on 3G when it is supposed to use 4G. 4G is definitely available in the area. Then after working slowly for 1 day, it now does not have any connection (data or voice), again the help desk does not respond. I will be reverting to my previous data eSim provider (Gigsky) because I know they will provide what they promise. Worse than useless.

Company support staff responsive, knowledgable but difficult to contact As of now I have been unable to verify the functioning of the eSIM I purchased from MobilityPass (Global Roaming) due to a phone limitation unrelated to the work of MobilityPass. (US phone I'm trying to use in Europe.) I originally was suspicious of the offer. As of the writing of this review, the company Contact > General Inquiries section says it has a contact info but none is provided. Moreover, the login info I provided upon generating an order a few days was, as far as I could tell, incomplete. When I created a username and password, the combination was shown as my login information, but that login didn't work. I only learned the actual login (for which "@globalroaming.com" is appended to the username I gave), after 8 hours when the payment was processed. Fortunately, once that occurred and I could log in, I was able to contact their support staff, who were both responsive and attentive (not simply generating boilerplate). If I can get this card working, I will be able to update the post further.

Great service with esim Great service, received my esim 10minutes after order, installed and connected with my iPhone 11 Pro Had no issues connecting in Spain Support was available instantly and was very helpful and friendly

i was scammed i was scammed and ive waited two hours for something that was advertised to be less than 10 minutes i want my moneyu back and ill be reporting your company to the proper channels

Defective website, virtually no support I wanted to purchase a phone plan. However, after completing all fields, the page says the company isn't currently taking payments. I looked for a way to contact support but there is none unless you're already a customer. The aforementioned form apparently did create an account for me since if I try again, it says my username is already in use. So my account is in a transient state and I am left with no way to get help. Also, this business does not have a Google Maps presence nor a Facebook page. I think they just want to avoid exposure to criticism.