CHARLES/ROBERT G
GBSend my money never received the email… Send my money never received the email with the login information. Now my account cannot be located. Don't waste your money.
Louise Chain
AUProduct does not work and company does not respond I purchased an International Prepaid Data Sim card. I am not able to get a connection. Initially I got a response from their support department claiming I was at fault and not setting up the card correctly. They then proceeded to ignore me other than sending me automated failed connection emails. I have asked for a refund and raised a dispute with Paypal but they are refusing the refund. I am clearly not the only person who has been conned by this company
M Vh
NLCustomer service is almost non existant Initially it took 2 days before receiving an account instead of the promised 20 minutes.Then we received an e-sim that we never got to work(tried on 2 devices). No customer service replies, then requested money back wihin the 14 days( money back guarantee) : no reply again. We suspect it is fraudulous because of above. Still hope they are reasonable and will return our money as they so-far did not do what was promised.. It seems to have a reason that banktransfers are required for payment instead of more protected creditcard transfers.
Collin Briggs
GBi was scammed i was scammed and ive waited two hours for something that was advertised to be less than 10 minutes i want my moneyu back and ill be reporting your company to the proper channels
Leonard Jenkins
GBI sent a Zelle of $120 and nothing… I sent a Zelle of $120 and nothing happened. No emails, no confirmations. My established login and password would not allow me to login into their Customer Service portal. I wrote a previous review (before my travels) here and it was removed. I am back from my travels now, and have tried to log into the Customer Service portal - and it now allows me in. I am requesting that I be refunded, due to not being able to access the product I purchased - at the time I needed it. Furthermore, removing my previous review and not addressing the problem then - is a further reason to refund me.